Committed international development and transformation professional with extensive leadership experience in strategy, operations, organizational improvement and stakeholder coordination across complex environments. Recent field engagement in Africa and Asia has deepened a practical understanding of development cooperation, local realities and the importance of working alongside communities with respect, humility and long-term commitment. Motivated to contribute professional expertise to meaningful work that supports vulnerable people, strengthens opportunity and creates hope for a better life. Strongly aligned with the mission of Mother of Hope Foundation Uganda and guided by the belief that every person has the right to live in dignity. Brings energy, resilience, intercultural sensitivity and a collaborative spirit to help translate vision into sustainable impact. INTERNATIONAL DEVELOPMENT ENGAGEMENT Recent field assignments and overseas engagement in the area of international development cooperation, reflecting a strong hands-on commitment to community support, cross-cultural collaboration and sustainable impact. • Uganda | April 2026 • Cameroon | November 2025 – December 2025 • Madagascar | January 2025 – April 2025 • Tanzania | August 2024 – mid-September 2024 • Madagascar | March 2023 • Laos | December 2022 – January 2023 PROFESSIONAL EXPERIENCE Project Lead, International Research & Development | Telekom Deutschland Privatkunden GmbH 2013 – 2019 • Led strategic initiatives in international research and development within a complex corporate environment. • Coordinated cross-functional stakeholders to support innovation, implementation planning and organizational advancement. Head of Board-Level Strategic Efficiency Program, Customer Service | Deutsche Telekom AG 2009 – 2013 • Directed an executive-level transformation initiative focused on improving efficiency in customer service operations. • Worked with senior leadership and cross-functional teams to align operational goals and performance improvement measures. Senior Project Leader, Operational Excellence and Process Optimization | T-Systems Business Services GmbH 2007 – 2009 • Managed customer-facing improvement projects focused on efficiency enhancement, process redesign and cost optimization. • Received an internal Finance Award for the project delivering the highest realized savings. Head of Regional Marketing, SME Segment – Central Region | T-Systems Business Services GmbH 2005 – 2007 • Led regional marketing activities for the SME segment in Central Germany. • Supported market development, stakeholder engagement and regional business growth through targeted initiatives. Head of Regional Marketing, Business Customers – Central Region | Deutsche Telekom AG 2001 – 2005 • Led regional marketing for business customers in a large service organization. • Coordinated internal teams and regional stakeholders to support strategic business objectives. Head of Marketing, Frankfurt Customer Division | Deutsche Telekom AG 1999 – 2001 • Oversaw marketing leadership responsibilities in the Frankfurt customer division. • Contributed to customer-focused strategy execution and organizational coordination in a large regional unit. Divisional Head, Quality Management and Process Optimization | DeTeSystem GmbH 1998 – 1999 • Led quality management and process optimization activities in a technology-driven business environment. • Supported continuous improvement efforts, organizational effectiveness and quality assurance mechanisms. Chief of Staff, Total Quality Management | Deutsche Telekom AG, Stuttgart Directorate 1997 – 1998 • Supported Total Quality Management initiatives and structured performance and improvement programs. Head of Marketing Unit | Deutsche Telekom AG, Stuttgart Directorate 1995 – 1997 • Led marketing responsibilities within the Stuttgart directorate. Head of Investment Controlling Unit | Deutsche Bundespost / Deutsche Telekom AG, Stuttgart Directorate 1994 – 1995 • Managed investment controlling responsibilities, supporting financial oversight and decision preparation. PROFESSIONAL TRAINING & CERTIFICATIONS • Agile Working – Design Thinking (2018) • Agile Working – Scrum (2017) • Lean Management Training (2010) • Six Sigma Black Belt Training (2007 – 2008) • EOQ Quality Auditor Training, European Organisation for Quality (1997) • Coverdale Trainer Qualification / Cultural Change Project Work (1996 – 1998) • Preparation for lecturer role at Deutsche Telekom leadership academy in economics, accounting, cameralistics and finance (1994 – 1998)